
I hear a lot about social media strategies these days. It’s a popular term. What I don’t see is a lot of is real strategy. Companies have social media plans, a collection of processes and objectives that guide their day to day operations. And while having a plan is certainly better than just engaging in random acts of social media, something is missing. A real social media strategy is all-encompassing, it reaches all levels of the organization and isn’t limited to any social channel like Facebook or Twitter. (more…)








